Can I keep my old phone number?

Transferring telephone service to United Fiber

Last published at: June 6th, 2023

If you have a telephone number with your previous service provider that you would like to keep, in most cases, we can port the telephone number over to United Fiber. 

There are a few restrictions. We are currently unable to port numbers for the Skidmore, MO, and Maitland, MO areas. 


Explanation of telephone number porting

When transferring your services to United Fiber, you can keep your previous telephone or fax numbers.


We require a list of the numbers you would like ported and information about who is currently servicing those numbers.


We will then have you fill out paperwork to finalize the porting request with us and submit it to them to transfer the number(s). Your account must be in good standing with the previous provider for them to port the number away.


We will get a scheduled porting date set up. On that day, the numbers may be temporarily unavailable while being ported and set up on your United Fiber equipment.