What is ACP?
The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps connect families and households struggling to afford internet service.
ACP Discount
The ACP benefit is non-transferable and limited to one monthly service discount of up to $30 per eligible household.
ACP Eligibility Requirements
Subscribers can qualify by meeting one of the following criteria:
-Already received Lifeline benefit
-Income (household’s income is at or below 200% of the Federal Poverty Guidelines. (See more Here)
-Consumers participate in one of the following Government Programs:
SNAP
Medicaid
WIC
SSI
FPHA
Veterans Pensions & Survivor Benefit
Free or Reduced Lunch
Federal Pell Grant Recipient
How to Apply
Option 1: Apply online. Go to www.acpbenefit.org to submit an electronic application and upload any required documentation. If approved, you must contact United Fiber at 800-585-6454, option 3. United Fiber requires an additional form to enroll you in ACP.
Option 2: Apply by mail. Fill out and sign the ACP Application form available on the website above; print it out and mail the application and supporting documentation to the ACP Support Center; if approved, you must contact United Fiber at 800-585-6454.
Learn More
Call ACP Support Center at 877-384-2575, or visit https://acpbenefit.org
Have questions? Call United Fiber at (800) 585-6454, or visit our office.
If you have issues with your provider involving the Affordable Connectivity Program, you may want to file an informal consumer complaint with the FCC at
https://consumercomplaints.fcc.gov/hc/en-us or call 888-225-5322.
*The Affordable Connectivity Program (ACP) is a government benefit program operated by the FCC that reduces the broadband internet access service bill for qualifying households. If the Program ends or when a household is no longer eligible to receive the ACP benefit, and continues to receive service, households will be subject to United Fiber’s undiscounted rates and general terms and conditions. Households may obtain broadband service supported by the ACP from any participating provider of their choosing and may transfer their ACP benefit to another provider at any time.
*The Affordable Connectivity Program (ACP) is a government initiative that reduces the broadband internet access service bill for qualifying households. If the household no longer receives the ACP benefit, and continues to receive service, households will be subject to United Fiber’s undiscounted rates and general terms and conditions. Households may obtain broadband service supported by the ACP from any participating provider of their choosing and may transfer their ACP benefit to another provider at any time.