What is the Affordable connectivity program (ACP)
What is ACP? The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps connect families and households struggling to afford internet service. ACP Discount The ACP benefit is non-transferable and limited to one monthly service discount of up to $30 per eligible household. ACP Eligibility Requirements...
Get notified of outages and maintenance.
You can be notified about outages or maintenance by visiting https://status.unitedfiber.com Then click ‘Subscribe to Updates’ in the top right corner. Choose your method to be notified, this can be email, SMS, webhook, RSS, slack, etc. You can then choose what components you would like to subscribe to notifications for. If you ever want to modify...
Copyright Infringement Notices and Abuse Notices
Copyright Infringement Notices A copyright infringement notice is typically from a third-party firm on behalf of a network like NBC Universal in response to unauthorized, illegal distribution (downloading, hosting, or uploading) of copyrighted material such as TV shows, Movies, or Music. This is typically the result of trying to get TV shows, movies...
What areas do you service?
Our primary service territory is Northwest Missouri. You can quickly check if your address is serviceable by visiting: Smart Hub Service Check Or give us a call at: 800-585-6454 The areas we service: The following list may be incomplete. In some areas, we may not service all addresses. Please use the Smart Hub Service Check above or call us for...
What is Lifeline?
What is Lifeline? Lifeline is a program to help make communication services more affordable for low-income households. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers. Subscribers can also purchase discounted broadband from participating providers. The discounts will help ensure that low-i...
Does United Fiber offer any discounts?
The only credit that we offer is through the Lifeline program and the Affordable connectivity program (ACP). Additional information on Lifeline: Lifeline Additional information on ACP: ACP If you qualify for Lifeline, you automatically qualify for ACP and can use both benefits at the same time....