What is a static IP and how do I get one?

Overview A public static IPv4 address can be used to make sure your equipment always has the same address. If you don't have a static IP address, then your address is randomly assigned from a pool of IP addresses. This can cause disruptions to particular services if the IP changes.   Business and Enterprise A static address benefits businesses that ...

Does United Fiber support IPv6?

We plan to support IPv6 in the future; however, there is no current timeline for its implementation.   For additional information on IPv6, please see the following link: What Is IPv6? - Cisco  ...

Can I keep my old phone number?

If you have a telephone number with your previous service provider that you would like to keep, in most cases, we can port the telephone number over to United Fiber.  There are a few restrictions. We are currently unable to port numbers for the Skidmore, MO, and Maitland, MO areas.    Explanation of telephone number porting When transferring your se...

Sangoma P-Series Phone Quick Start Guide

Please click here for a video playlist on using various features of the Sangoma P-Series Phones  ...

CommandWorks Setup and How-To Videos

This article contains various how-to videos pertaining to setting up the CommandWorks app with SmartBiz.  To view the entire playlist on YouTube click here: Introduction to CommandWorx App (youtube.com)   Introduction to the CommandWorks App   Setting up Wifi and the CommandWorx App   Learn about the Settings Menu in the App   Changing your Network ...